What is a Mental Model?

What is a Mental Model?

Feeling Mental? Have you ever been in a grocery store or a big box store and you can’t find what you’re looking for? Or, sometimes, you go to a different store from your usual and everything is hard to find. “Why is the Sriracha by spaghetti...

Making technology more human

Many of you have heard me say that it is time for technology to be more human. Here is an example of ideas that move in that direction. It’s a “technology preview” which means that it isn’t real technology, it’s a mock-up of sorts....